Refund Policy & Satisfaction Guarantee

We strive to deliver exceptional value and satisfaction. If our service does not meet your expectations, you may be eligible for a refund under the terms below.

• Timeframe: Refund requests must be made within 14 days of the original purchase date.
• Service Usage: Refunds are only available if you have not made substantial use of the service. This includes actions such as:
  • Publishing more than 10 posts
  • Scheduling more than 20 items
  • Exporting reports or data more than twice
• Subscription Renewals: Automatic renewals are eligible for a refund if requested within 7 days of renewal and the service has not been used. Renewal reminders are sent via email before billing.
• Promotional Offers: Purchases made with promotional pricing may be non-refundable unless required by law.

1. Contact our support team at team@zyhap.com with your account details and reason for the request.
2. Our team will review your request and may ask for additional information to verify eligibility.
3. If approved, refunds are processed to the original payment method within 7–10 business days.

Refunds can only be issued to the original payment method. If unavailable, we will contact you to arrange an alternative.

• Refunds are not available for accounts found in violation of our Terms of Service.
• Partial refunds may be issued at our discretion in cases of extenuating circumstances.
• One-time setup fees or add-on services are non-refundable unless otherwise stated.